Your Privacy Matters at 567bed

1 Information We Collect

567bed collects personal data from you in several ways: directly when you register or interact with the platform, automatically as you browse and play, and occasionally from third-party sources as part of our identity verification obligations. The categories of personal data we may collect include the following.

1.1 Registration and Account Data

When you open an account with 567bed, we collect information necessary to create and manage your account. This includes your full legal name, date of birth, gender, residential address, registered mobile number, and email address where provided. This data is essential to the performance of our contract with you and cannot be withheld without preventing account creation.

1.2 Identity Verification Data

To comply with our anti-money-laundering (AML) obligations and to confirm that all players meet the minimum age requirement of 21 years, we may request and retain copies of official identity documents. Acceptable documents include your National Identity Card (NID), passport, or a recognised birth certificate. We process this data lawfully under our legal obligations and retain it for a period consistent with those obligations.

1.3 Financial and Transaction Data

We record all deposit and withdrawal transactions conducted through your 567bed account. This includes the payment method used (such as bKash, Nagad, Rocket, Upay, or a linked bank account), transaction amounts in BDT, transaction timestamps, and reference identifiers. We do not store complete mobile banking PINs or full bank account numbers in recoverable form.

1.4 Technical and Usage Data

When you visit 567bed, our servers automatically log certain technical information. This includes your IP address, device type, operating system, browser type and version, pages visited, time spent on each page, referring URL, and session duration. This data is used to maintain platform security, diagnose technical issues, and improve the overall player experience.

1.5 Communications Data

If you contact our support team by email or through the platform's support portal, we retain records of those communications — including the content of your messages and any files you attach — for quality assurance, training, and dispute resolution purposes.

2 How We Use Your Personal Data

567bed uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes listed at the time of collection. The primary purposes for which we process your data are set out below.

• Account management: To create, maintain, and secure your player account, process deposits and withdrawals, and respond to your account-related queries.
• Identity and age verification: To confirm that you are who you say you are and that you are at least 21 years of age, as required before any real-money activity takes place on the platform.
• Transaction processing: To facilitate deposits and withdrawals via your chosen payment method and to maintain an accurate record of your account balance and transaction history.
• Legal and regulatory compliance: To fulfil our obligations under applicable AML requirements, including retaining transaction records and cooperating with any lawful request from a competent authority.
• Fraud prevention and security: To detect, investigate, and prevent unauthorised access, fraudulent transactions, bonus abuse, collusion, and other prohibited conduct.
• Platform improvement: To analyse aggregated and anonymised usage data that helps us understand how players interact with 567bed, identify usability issues, and prioritise new features.
• Customer support: To handle your enquiries, complaints, and appeals in a timely and accurate manner, with reference to your account history where necessary.
• Responsible gaming: To monitor play patterns that may indicate problem gambling behaviour and to contact players proactively where we have genuine safeguarding concerns.
• Marketing communications: Where you have opted in to receive promotional messages, we may send you information about bonuses, new games, and seasonal offers. You may withdraw consent at any time by contacting us at [email protected].

3 Legal Basis for Processing

567bed processes your personal data on one or more of the following legal grounds, depending on the nature of the processing activity:

• Contractual necessity: Processing required to enter into or perform our contract with you — primarily account creation, transaction processing, and support.
• Legal obligation: Processing we are required to carry out in order to comply with applicable law, including identity verification and transaction record retention.
• Legitimate interests: Processing carried out to pursue our legitimate business interests — such as fraud prevention, platform security, and service improvement — where those interests are not overridden by your data-protection rights.
• Consent: Where we rely on your consent — for example, for optional marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

4 Sharing Your Data with Third Parties

567bed does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We may, however, share your data with carefully selected categories of third party where doing so is necessary to operate the platform, fulfil a legal obligation, or protect the rights of 567bed or other players.

4.1 Payment Processors. When you make a deposit or request a withdrawal, your transaction data is shared with the relevant payment service provider (for example, bKash, Nagad, Rocket, or your bank) to the extent necessary to execute the transaction. Each payment partner operates under its own privacy framework and is independently responsible for data it holds in its own systems.

4.2 Identity Verification Providers. We may use third-party identity verification services to assist with document verification and age checks. These providers process your identity documents solely on our behalf, under strict contractual data-processing terms, and are prohibited from using your data for any purpose other than verification.

4.3 Game Technology Providers. Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive a pseudonymous player identifier to enable game session management and RNG audit trails. These providers do not receive your name, mobile number, or payment details.

4.4 Legal and Regulatory Authorities. We will disclose personal data to law enforcement agencies, regulatory bodies, or courts when required to do so by applicable law or a valid legal order. We will notify you of any such disclosure where we are legally permitted to do so.

4.5 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of our assets, player data may be transferred to the successor entity. We will provide notice of such a transfer and the opportunity to request deletion of your account prior to any transfer taking effect.

5 Cookies and Tracking Technologies

567bed uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your session state, and to gather anonymised analytics about how players navigate the site. The types of cookies we use are as follows:

• Essential cookies: Required for core platform functionality, including maintaining your login session and ensuring secure payment processing. These cannot be disabled without breaking core platform features.
• Analytics cookies: Used to collect anonymised, aggregated data about page views, session durations, and navigation paths. This data helps us identify areas of the platform that can be improved. No personally identifiable information is contained in analytics cookie payloads.
• Preference cookies: Store lightweight user preferences such as language and notification settings so you do not need to re-enter them on each visit.

You may manage your cookie preferences through your browser settings. Please be aware that disabling essential cookies may prevent you from logging in or completing transactions. We do not use third-party advertising cookies or cross-site tracking technologies.

6 Data Retention

567bed retains your personal data for as long as your account remains active and for a reasonable period thereafter to fulfil our legal obligations, resolve disputes, and enforce our agreements. Specific retention periods are guided by the following principles:

• Account data is retained for the lifetime of your account and for a minimum period of five years following account closure, in accordance with standard AML record-keeping practices.
• Transaction records are retained for a minimum period of five years from the date of the transaction, as required to support financial audit and regulatory compliance.
• Identity verification documents are retained for a minimum of five years following account closure or the completion of the relevant verification process, whichever is later.
• Support communications are retained for three years from the date of the last communication in a given thread, after which they are securely deleted.
• Technical and usage logs are retained for a rolling period of twelve months, after which they are either deleted or fully anonymised.

When data is no longer required for any lawful purpose, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

7 Your Data Rights

As a player on 567bed, you hold meaningful rights over your personal data. We are committed to honouring those rights promptly and transparently. To exercise any of the rights listed below, please contact us at [email protected] with the subject line "Data Rights Request" and a description of what you would like us to do.

We will respond to all valid data rights requests within 30 days of receipt. Where a request is complex or we receive a high volume of requests simultaneously, we may extend this period by a further 30 days, in which case we will notify you promptly of the extension and the reason for it.

8 Data Security

567bed implements appropriate technical and organisational security measures to protect your personal data against accidental loss, unauthorised access, disclosure, alteration, and destruction. Our security infrastructure includes 256-bit SSL encryption for all data in transit, encrypted storage for sensitive data at rest, role-based access controls limiting staff access to personal data on a strict need-to-know basis, regular security audits and vulnerability assessments, and multi-factor authentication for platform administrator access.

While we take every reasonable precaution to protect your data, no digital platform can guarantee absolute security. You are encouraged to use a strong, unique password for your 567bed account and to enable any two-factor authentication options available within your account settings. If you suspect that your account has been compromised, please contact us immediately at [email protected].

9 Protection of Minors

567bed is strictly an adult platform. We do not knowingly collect personal data from any individual under the age of 21. If we become aware that we have inadvertently collected data from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on 567bed, please notify us immediately at [email protected] so we can act without delay.

10 Changes to This Privacy Policy

567bed reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes, we will post the revised Policy on this page with an updated "Last updated" date and, where appropriate, notify you by email or via a prominent notice on the platform. We encourage you to review this Policy periodically so you remain informed about how we protect your data. Your continued use of 567bed following notification of any changes constitutes your acceptance of the revised Policy.

11 Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 567bed handles your personal data, please reach out to our dedicated support team. We aim to respond to all privacy-related enquiries within five business days.

Email: [email protected]
Subject line: Privacy Policy Enquiry
Response time: Within 5 business days (Bangladesh Standard Time, UTC+6)